Communication with the General Service Office (G.S.O.) of A.A. in New York City

All communications, including email, are treated with the same level of care and attention and are answered in the order in which they are received. G.S.O. staff members are committed to respond as soon as possible, usually within ten (10) business days.

 
G.S.O. can serve you most efficiently if your email communications are routed to the staff member best able to handle your inquiry or sharing. Please begin this routing process by selecting one of the two choices provided below.

General Correspondence – U.S. and Canada

For those inquiries of a more general nature, information about the A.A. program or Fellowship, group problems, or questions on the Traditions or A.A. service, please Click here and select the appropriate geographical section.


Information by Service Activity – U.S. and Canada

For those inquiries that conform to a specific service assignment, such as Public Information, Correctional Facilities or General Service Conference matters, please Click here and select the appropriate assignment.


International Correspondence

If you are emailing from outside of the U.S. and Canada, please Click here.


eBook Inquiries

For eBook inquiries, please Click here.

 

Technical Issues

Click here to comment on the Web site, or to report a problem or offer a suggestion.

 

MAILING ADDRESS:

A.A. World Services, Inc.
P.O. Box 459,
Grand Central Station
New York, NY 10163
(212) 870-3400

_______________________

OUR LOCATION:

A.A. World Services, Inc.
475 Riverside Drive at West 120th St. - 11th Floor
New York, NY 10115
(212) 870-3400

_______________________

OFFICE HOURS:

8:30 a.m. to 4:45 p.m.*, Monday-Friday (except holidays)

 

2017 HOLIDAY SCHEDULE*

HOLIDAY DAY CLOSED

New Year's Day (observed)

Monday, January 2

Martin Luther King Jr. Birthday

Monday, January 16

Presidents Day Monday, February 20

Good Friday

Friday, April 14

Memorial Day Monday, May 29
Day before Independence Day Monday, July 3
Independence Day (Observed)

Tuesday, July 4

Labor Day Monday, September 4 

History and Heritage Day
(Columbus Day)

Monday, October 9

Thanksgiving Day and Day After

Thursday, November 23 and
Friday, November 24 
Christmas Day Monday, December 25
Day After Christmas Tuesday, December 26
In observance of New Year’s Day Friday, December 29

 

2017 HOLIDAY SCHEDULE*

HOLIDAY DAY CLOSED

New Year's Day (observed)

Monday, January 2

Martin Luther King Jr. Birthday

Monday, January 16

Presidents Day Monday, February 20

Good Friday

Friday, April 14

Memorial Day Monday, May 29
Day before Independence Day Monday, July 3
Independence Day (Observed)

Tuesday, July 4

Labor Day Monday, September 4 

History and Heritage Day
(Columbus Day)

Monday, October 9

Thanksgiving Day and Day After

Thursday, November 23 and
Friday, November 24 
Christmas Day Monday, December 25
Day After Christmas Tuesday, December 26
In observance of New Year’s Day Friday, December 29

 


*The office will close at 3:00 p.m. prior to the following holidays:
Memorial Day, Independence Day, Labor Day, Thanksgiving and Christmas.

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